- The Keys to a Successful Telesales System by Alan Williams, Trinity Computer Services. Download the pdf here or view at the Microsoft Dynamics web site here.
- Distribution: Costs down; Customer loyalty up
- New research paper shows that 87% of Microsoft Great Plains SMB customers achieve a positive ROI from their deployment. Read the full research article here.
The following distribution white papers are available from the Microsoft Dynamics web site and may be accessed by following the links provided.
Distribution Inventory Management Series White Papers:
- The First Steps to Achieving Effective Inventory Control
- Keeping Stock Balances Accurate
- Improving the Accuracy of Your Forecasts
- Effective Replenishment Parameters
- Maintaining Stock in Branch Locations
- Inventory Metrics