Software Implementation Services for Wholesalers and Distributors
Implementation Services
Trinity can provide a range of services to meet project implementation requirements.
Key elements are:
- 25 years of extensive systems and implementation experience
- Established Team based approach to implementation based on PRINCE methodology
- Trinity Project Manager is the single point of contact and organises Trinity resources
- Detailed analysis of business requirements in conjunction with customer staff
- Advice on key software issues such as software configuration and data conversion
- Adaptable training programs to precisely fit customer skill levels and requirements
- Hands on support if required in areas such as data set up
- Customisation services to match software with business requirements
- Regular contact at Director level to monitor progress
Planning and monitoring the progress of the implementation is a key success factor. Customer staff will have to prepare for the new system, whilst still having to run existing systems. Overtime and additional resources may be required. A senior member of the customer’s staff should be appointed as overall Project Manager and the key staff involved in the process identified as soon as possible.
Trinity’s implementation team is chosen carefully to ensure that the skills and experience available fit the implementation as well as possible. The team will comprise a minimum of a Project Manager and a trainer but can be extended to include product specialists and software developers.
Download the pdf below, for more information: