Sales Order Processing
Enhance employee productivity and streamline your distribution process with sales order and invoicing capabilities that help you enter and process orders quickly and accurately and give you more control over this important business process.
Sales Order Entry
Available To Promise
Successful sales are dependent on having the right stock available at the right time to meet a customers needs. In a fast moving environment with many different types of demands on this stock, it can be difficult to draw all relevant information together in a meaningful and accessible way. Available to Promise (ATP) allows the user not only to project future stock availability, but also the facility to update specific transactions and review the effect on that overall projection.
Key Features:
- Product summary
- Complete transaction record
- Rolling inventory balance
- Accurate promise of delivery
- Calculate earliest ship date
- Drill-down and update
- Full and seamless integration
Catalogue Based Sales
Sales order entry is a critical activity in a customer focused business like distribution. It may be the only regular point of contact with the customer so the speed, skill and knowledge that is shown by the order taker will have a major influence on that customer's perception of the whole company. An order taker who can answer technical queries, offer substitutes, introduce promotions and understand typical buying patterns will leave a lasting positive impression. Even if the order is being entered one step removed from the customer eg via fax or order form, it is vital that the operator can record the order quickly and accurately with appropriate information readily to hand.
Key Features:
- Catalogue and screen search
- Catalogue section name search
- Item catalogue
- Item attributes
- Item display
- Information point
- Fast order entry
Customer Call Scheduling
Managing customer calls, whether it be as part of regular telesales schedules or responding to a one-off request for technical information, is at the heart of good customer relationship management. The Myridas Customer Call Scheduling module offers sophisticated call management facilities, via simple implementation and set up routines, that radically improve customer contact management giving immediate benefits for sales and service.
Key Features:
- Call schedule management for one-off or regular call generation
- Call control to avoid 'doubling up' on calls
- Action linking for pre-defined call procedures
- User-defined results to set unlimited response categories
- Follow-up calls permit individual call schedules to be linked
- Detailed history is permitted with free text entry
- Call schedule import using Crystal or Explorer
Customer Templates
Successful distribution starts with successful selling. This means having immediately available all of the information that can help to maximise sales and ensure that the customer gets the product they need at the right price. The Myridas Customer Templates module has been produced with these objectives in mind.
Key Features:
- Template generation
- Previous order templates
- Template selling
- Drill down to a complete list of previous orders for price and quantity details
- Drill down to show the document containing particular order details
- Reports and administration
- Restricted sales template
Linked Item Selling
In many distribution businesses it is the ability to make the most of every sales opportunity that can mean the difference between success and failure. Linked Item Selling is a simple but effective tool that helps ensure that the all-important opportunity to 'up-sell' is not missed.
Sales Pattern Analysis
An important part of customer relationship management is to understand a customer's buying patterns, not just what products they buy, but how many and how regularly. Sales Pattern Analysis gives easy access to this information in a form prescribed by the user.
Key Features:
- Sales period definition
- History take-on
- Sales pattern enquiry and report
- Sales pattern warning
- Links to catalogue sales
Sales Navigator
From having a customer on the phone to simply wanting to audit recent or historical sales orders, you should be able to access the required information as quickly and easily as possible. With the search functionality of Myridas Sales Navigator all your sales order details are just a few clicks away. Whether you want to retrieve item details from a historical order, check orders from a variety of customer addresses, or search for sales orders that have not yet been fulfilled, Sales Navigator provides the power for complete control over and access to your sales documents.
Key Features:
- Sales Document Search
- Document Creation and Zoom
- Advanced Searches
- Default Site Search
- Outstanding Lines Check
- Customer Enquiry
Catchweights
Many items require quantities to be tracked in more than one unit of measure, where there is no fixed relationship between the units of measure. This could be the case where the base unit of measurement is a weight, but the item is sold in a variety of sizes. The Myridas Catchweights module focuses on these requirements, providing catchweight functionality in Sales, Purchasing and Inventory functions.
Key Features:
- Multiple units of measure
- Final invoice adjustments
- Dual reporting
- Base units of measurement
- Easy recording and matching
- Full dual tracking
- Enhanced lot handling
- Unit of measure enhancements
Reserved Stock
There are many reasons why inventory may need to be set-aside or earmarked for particular customers or salespeople without necessarily being part of a firm order. Reserved Stock provides the means of setting up and managing this type of transaction.
Key Features:
- Name reserved stock
- Assign quantity and expiry details
- Facility to allocate inventory
- Sales transaction entry prompts
- View via Crystal Reports
- Quantity based contract prices
Trade Counter / POS
The Myridas Trade Counter module incorporates a robust, fast and simple to use order entry system. This is supported by cash till, cash drawer and barcode scanner integration, so that orders can be entered quickly and cash payments can be made at the point of sale.
In addition the company will be generating a single and consistent source of information using up to the minute trading terms for the customer and updating the current inventory levels as sales are made via both business channels.
Key Features:
- Seamless integration
- Accurate auditing on till transactions
- Flexible user management
- Comprehensive transaction control