Microsoft Customer Relationship Management Overview

Microsoft Dynamics Customer Relationship Management will help you increase sales and provide top-quality customer service-resulting in profitable customer relationships. Designed specifically for small and medium-sized businesses, Microsoft Dynamics CRM handles the full range of Sales and Customer Service functions, allows you to access key customer and sales information from Microsoft Outlook and the Web, so you can get up-to-date information from wherever you are, whenever you need it.

Improve Business Productivity

Microsoft Dynamics CRM is designed from the ground up to help you sell more effectively, provide better service to your customers, and give you deeper knowledge of customers and sales activity. You'll make informed business decisions faster.

Keep Total Ownership Costs Low

With little consulting, short setup time, and minimal training, Microsoft Dynamics CRM is easy to implement. It's easy to use, and can be customized to fit your specific needs. And, it's ready to grow with your business.

Integrate Data with Microsoft Dynamics GP and Other Business Applications

Microsoft Dynamics CRM is designed to integrate with other financial and business-management applications to give you a more complete view of customers and your interaction with them.

To download a Microsoft Dynamics CRM factsheet pdf, click here.

To download a Microsoft Dynamics CRM brochure pdf, click here.