Customer Quotes

Quotes about Trinity's solutions, from a range of Wholesale Distributors:

Cakes, Biscuits and Snack Distribution

"We saw that Trinity could provide the perfect combination of business fit and long-term investment protection. Trinity consultants worked closely with us to define and implement a solution that has delivered far-reaching benefits to the sales, logistics, management, and finance teams."

"Customers now enjoy a quick and accurate sales experience without the inconvenience associated with wrong deliveries and credit notes. We have been able to redeploy the resources of employees who used to enter manual orders, freeing them up to concentrate on higher-value tasks".

Wendy Wroe, Financial Controller, Cakes for the Connoisseur

"The success of the Trinity solution isn't just apparent from financials, we are also seeing it in terms of customer service. The use of wireless devices has allowed us to improve sales order to delivery lead times by 24-48 hours. The effect of this and other improvements means that I have not received a single customer complaint about the delivery of products during the last six months. As anyone involved in a busy distribution business will appreciate, this speaks volumes for our new system and the customer benefits it brings".

Paul Wood, Sales Manager, Cakes for the Connoisseur

Catering Butchers

"Trinity knows our business and has built an array of software modules that prove this to be the case. However, their choice of Microsoft Dynamics is vital, as it provides reassurance that the information technology platform will receive ongoing R&D support from a world leader. Given that we have only scratched the surface of the IT potential offered by Trinity and Microsoft Dynamics, we are certain to capitalise on this investment."

David Barton, Director, The Barton Meat Company

"Trinity's software solution allows us to handle over 1500 sales order per day quickly and efficiently, helping us to maintain our very high standards of customer service."

Stephen Sweeney, Financial Controller, Campbells Prime Meat Ltd

Garage Door Distribution

"We were impressed with what Trinity had done with the Microsoft Dynamics GP system, in making it applicable to companies like ours. At the same time we were also pleased with the support that Trinity have provided us over the last 20 years. Upgrading to the Myridas Solution is a natural progression and one which allows us some continuity and confidence in that we are working with the right technology from the right supplier."

Karen Diggle, MD, Chamberlain Doors

Lab Supplies

"At a time when service quality and supply chain management are prerequisites for business success, we were looking for a system that would provide long term infrastructure stability in the first instance but also a platform on which the future changing needs of the business could be developed. The Myridas Solution offered the security of an established and recognised core product together with the local support and development opportunities offered by a local service provider. This combination has enabled us to implement a solution which can be developed and modified to support our customers needs and our continuous improvement strategy".

Phil Orford, P & R Laboratory Supplies

Meat Processing & Distribution

"Trinity's software is such a success because they really do understand our business. From catchweight functionality to sales order processing and management reporting, Trinity know what it takes to be successful in the foodservice industry."

Ralph Danby, Commercial Director, Parkam Food Group

Paper Merchants

"We took the decision to make the investment now to build an IT infrastructure for the business that will support our future growth and expansion plans…we expect to see productivity gains and access to better management information, as well as cost reductions. Elliott Baxter sets the standard in customer service in the UK paper industry and this exciting 'leading-edge' technology will keep us ahead of the pack and in the front of customer's minds for many years to come."

Tim Elliott, Managing Director, Elliott Baxter & Co Ltd

Poultry Processing

"We chose Trinity as a supplier on the basis that they really showed that they understood our business needs. Our new system was implemented in a short time, to specification and on budget. We went live on the new system just a few weeks ago, but so far all indications are that this is performing to our expectations. We are hoping to see it produce some real returns on our investment, in both productivity and efficiency terms within the next few months as our internal teams become more and more familiar with it. In fact, we expect to see the system paying for itself within 18 months time owing to the business efficiencies it will bring".

Andy Jones, IT Manager, Faccenda

Ships Chandlers

"Microsoft Dynamics GP distribution has been a huge success for us here at Craig International Supplies ltd. As a supplier to the Oil industry both in the UK and Internationally our business is extremely diverse, and product range supplied vast. To cope with the diversity of our business we requested modifications on many levels of the "out of the box" version of Microsoft Dynamics GP and Trinity never failed to deliver . The training and continued after sales support have been excellent and we have a distribution system that can evolve with our growing business needs"

Jill Macdonald, General Manager, Craig International Supplies Ltd

"After thoroughly researching the distribution software market, we selected Microsoft Dynamics GP, Myridas and Trinity. A powerful combination of the products being best suited to our business, Microsoft's strength and Trinity being specialists in distribution systems meant an easy decision. The implementation went well and since going live in August, we are already seeing business benefits as a result of better and more accurate information."

Andy Buchan, Head of IT, The Craig Group

Quotes about Trinity's Myridas Software modules for Microsoft Dynamics GP:

Catalogue Based Sales

"We have purchased your software and have been using it for about 8 months. It is wonderful! I am excited about this product. It has helped to improve our selling process. We are a member of a large group of irrigation dealers covering all of the United States. I am sure that several of the other dealers will be extremely interested in your products. Thanks for your help."

Lad Irrigation North West USA

Consolidated Invoicing

"Trinity's consolidated invoicing solution allows us to customise our invoicing processes to meet our customer's requirements. Being able to consolidate means that we have been able to reduce paper, transaction volumes and processing time for everyone."

Lisa Kurtz, Kurtz Landscaping and Construction Supplies, Ohio USA

Linked Item Selling

"Linked Item Selling has greatly improved our ability to 'up sell'. Now we can prompt the CSR to 'also sell' items required to complement the product ordered or to suggest associated items 'linked' to the specific item the customer is calling to order."

Lee Porter, Vice President Drive Products USA

Vendor Price Management

"Vendor Price Management has enabled us to significantly improve the pricing accuracy on our purchase orders. No longer do we have to make considerable changes to PO's to adjust 'last originating cost' to current vendor prices."

Lee Porter, Vice President, Drive Products, USA

Quotes about Trinity's Development and Customisation capabilities:

"I have been in a meeting over the last few hours testing the new order fill rate customisation you did for us . I must say that we are all very impressed. The test was flawless. We are going to run this on our live server starting tomorrow."

Lon Morey, Manhattan Toys, Minneapolis USA

"As we were faced with a critical timescale we needed to be sure that our IT suppliers could complete their projects on time. Trinity not only proved that they could more than handle all of the IT issues that integration threw at them, but they demonstrated exemplary project management skills by ensuring their project stayed right on track and was completed on time and to our satisfaction. Delays would have led to significant problems for us, so we are delighted that their integration project was managed so well"

Peter Golding, IS Projects Director, Interbrew UK